Our program designed to ensure you enjoy the best possible assistance to support your ongoing growth
Support that puts your business first
At Dynacom, your satisfaction comes first. Our Preferential Support Service gives you fast, professional assistance so you can stay focused on your business.
The Enterprise+ edition
Enterprise+ users benefit from VIP Preferential Service for fast, professional support
Minor software updates
New software version
Unlimited support
Guaranteed callback: maximum 1hr
Online services included
Unlimited payroll processing
Exclusive phone line
Knowledgeable and qualified technicians
Service ensured by a dedicated integrator
The SMB AND LITE editionS
SMB and Lite edition users benefit from the Complete and Essential Preferential service plans
SMB edition – Complete
Minor software updates
New software version released during subscription
A 180-minute time bank
Guaranteed callback: maximum 2hrs
Unlimited payroll processing
Online services included
Lite edition – Essential
Minor software updates
New software version if released during subscription
A 180-minute time bank
Guaranteed callback: maximum 3hrs
Online services
A Preferential Service plan is required during the first year for Enterprise+, SMB, and Lite editions
Without a valid subscription, you may lose access to technical support, the ability to add new members, and the use of your licenses after changes to your computer environment.
